Returns & Exchanges

At KP Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We are committed to ensuring you find the perfect fit and performance level for your active lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all hangtags are attached and the products are free of any wear or sweat marks.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.